Terms of Service

1. Acceptance of terms

By accessing or using BetterWeb ("the Service"), operated at betterweb.ai and chat.betterweb.ai, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

We may update these terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised terms.

2. Description of service

BetterWeb is an AI-powered website optimization platform that provides:

• Automated website scanning for SEO, accessibility, and performance issues
• AI-powered analysis and recommendations
• One-click implementation of fixes through CMS integrations (WordPress, Shopify, Wix, Webflow)
• AI visibility tracking across search engines
• Content generation and optimization suggestions
• Integration with Google Search Console and Google Analytics

3. Account registration

To use the Service, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

4. Plans and pricing

BetterWeb offers free and paid subscription plans:

• Free: Limited access to core features with usage caps
• Pro ($49/month or $490/year): Full access to all analysis tools, scheduled scans, CMS automation, and priority support
• Business ($199/month or $1,990/year): Everything in Pro, plus unlimited sites, advanced reporting, and dedicated support

Prices are subject to change with 30 days notice. Active subscribers will be honored at their current rate until their next renewal period.

5. Payment and billing

Paid subscriptions are billed in advance on a monthly or annual basis through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods, except as required by applicable law.

Credit packs (one-time purchases for additional AI credits) are non-refundable once purchased.

6. CMS integration authorization

When you connect a CMS integration, you authorize BetterWeb to access, read, and modify content on your website as necessary to provide the Service. Specifically:

• We may read your site's pages, posts, media, and configuration for analysis
• We will only write changes to your site when you explicitly approve a recommended action
• Content created through BetterWeb (such as blog posts or FAQ sections) is published as drafts by default
• You retain full ownership of all content on your website

You are responsible for ensuring you have the authority to grant us access to the connected website. You may revoke access at any time by disconnecting the integration.

7. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service or its systems
• Use the Service to generate spam, malicious content, or content that infringes on third-party rights
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems (bots, scrapers) to access the Service beyond the provided API
• Resell or redistribute the Service without written permission
• Submit false or misleading information

We reserve the right to suspend or terminate accounts that violate these terms.

8. AI-generated content

BetterWeb uses AI (including Anthropic Claude and Perplexity) to generate analysis, recommendations, and content. While we strive for accuracy:

• AI-generated content is provided as suggestions and should be reviewed before publishing
• We do not guarantee the accuracy, completeness, or SEO effectiveness of AI-generated recommendations
• You are responsible for reviewing and approving all changes before they are applied to your website
• AI analysis results may vary over time as models are updated

9. Intellectual property

The Service, including its design, code, AI models, and documentation, is owned by BetterWeb and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service.

Content you create or upload through the Service remains your property. By using the Service, you grant us a limited license to process your content as necessary to provide the Service.

10. Limitation of liability

To the maximum extent permitted by law, BetterWeb shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of data, revenue, or profits arising from your use of the Service
• Any changes made to your website through approved CMS actions
• Downtime or service interruptions
• Third-party actions or content accessed through the Service

Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or that any SEO improvements will result in specific ranking changes or business outcomes.

12. Indemnification

You agree to indemnify and hold harmless BetterWeb, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service, violation of these terms, or infringement of any third-party rights.

13. Termination

Either party may terminate this agreement at any time. You may delete your account through the Settings page or by contacting support. We may terminate or suspend your account if you violate these terms.

Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination, after which it will be deleted.

14. Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Hillsborough County, Florida.

15. Contact

For questions about these Terms of Service, contact us:

BetterWeb
Email: support@betterweb.ai
Website: betterweb.ai